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Title: Small Team Leadership Authors: Kenneth Hansen Category:books Number of Highlights: 4 Date: 2026-01-09 Last Highlighted: 2026-01-09
Highlights
To determine our trust level, simply ask the Three Câs of Trust: 1) Is the person Capable? 2) Do they Care? 3) Are they Consistent? (94)
This led me to articulate the four levels of Agreement: 1) Acquiescence 2) Agreement 3) Commitment 4) Converted. They apply in any endeavor or relationship! (146)
Note: Similar to the three yes from Never Split the Difference
Details are your friends when they clarify the point youâre trying to make or provide a concrete set of actions for someone to take. Details are foes when they confuse the issue, get people sidetracked, or enable them to avoid important conversations. (813)
The product I worked on for many years, PowerShell, would never have been created without Jeffrey Snover thinking outside the box, stepping down and sequestering himself from the Microsoft bureaucracy for over a year to create a prototype of his idea. (1243)
Note: Wait what!